FAQs

Frequently Asked Questions

Got a question about Mosaic? You’ll find answers to some of the most common ones here.


If you can’t find what you’re looking for, we’re here to help, just get in touch.

  • Mosaic is a member-led community for adults living with mental health challenges. We offer a safe, supportive space to build confidence, develop skills and move forward in recovery.

    Members and staff work side by side, creating a shared and supportive community.

    We’re based in Brixton and open Monday–Friday, 9am–5pm. Our Evening Sanctuary offers out-of-hours support.

    Find us on our Contact page.

  • Membership is free for people aged 16+ living in Lambeth with a primary mental health diagnosis.

    We also offer a Young Adults Programme for ages 16–30.

    If you live outside Lambeth, membership may be possible via a personal budget. Further information can be found here.

    Our Information Hub is open to all Lambeth residents for drop-in advice and support.

  • Visit our Become a Member page to book a tour. From there, we’ll guide you through a simple introduction and referral process.

  • Yes, you will need a referral and a completed Introduction & Risk Assessment form. This is usually completed with a GP, Care Coordinator or Probation Officer, but we can support self-referrals.

    Find out more on our Become a Member page or contact us for guidance.

  • Yes. We encourage you to book a tour and visit the Clubhouse. You’re welcome to bring a friend, family member or support worker.

    Visit our Become a Member page for tour information and how to book.

  • You’ll be welcomed into the community and can take part in the Work-Ordered Day, activities and groups, at your own pace.

  • No. You can attend in a way that works for you. There’s no time limit on membership, and you’re always welcome back if you’ve been away.

  • We offer a range of support, including:

    Members can also access support with an Engagement Worker.

  • That’s completely normal. Many people feel unsure at first. Our team and members will make sure you feel welcome, and you can take things at your own pace.

  • No. You don’t need to be “better” to come to Mosaic; we support people at all stages of their mental health journey.

    If you need more immediate support, you can access our Evening Sanctuary.