FAQs

Frequently Asked Questions

Got a question about Mosaic? You’ll find answers to some of the most common ones here.


If you can’t find what you’re looking for, we’re here to help, just get in touch.

Contact Mosaic

  • Mosaic is a member-led community for adults living with mental health challenges. We offer a safe, supportive space to build confidence, develop skills and move forward in recovery.

    Members and staff work side by side, creating a shared and supportive community.

    We’re based in Brixton and open Monday–Friday, 9am–5pm. Our Evening Sanctuary offers out-of-hours support.

    Find us on our Contact page.

  • Membership is free for people aged 16+ living in Lambeth with a primary mental health diagnosis.

    We also offer a Young Adults Programme for ages 16–30.

    If you live outside Lambeth, membership may be possible via a personal budget. Further information can be found here.

    Our Information Hub is open to all Lambeth residents for drop-in advice and support.

  • Visit our Become a Member page to book a tour. From there, we’ll guide you through a simple introduction and referral process.

  • Yes, you will need a referral and a completed Introduction & Risk Assessment form. This is usually completed with a GP, Care Coordinator or Probation Officer, but we can support self-referrals.

    Find out more on our Become a Member page or contact us for guidance.

  • Yes. We encourage you to book a tour and visit the Clubhouse. You’re welcome to bring a friend, family member or support worker.

    Visit our Become a Member page for tour information and how to book.

  • You’ll be welcomed into the community and can take part in the Work-Ordered Day, activities and groups, at your own pace.

  • No. You can attend in a way that works for you. There’s no time limit on membership, and you’re always welcome back if you’ve been away.

  • We offer a range of support, including:

    Members can also access support with an Engagement Worker.

  • That’s completely normal. Many people feel unsure at first. Our team and members will make sure you feel welcome, and you can take things at your own pace.

  • No. You don’t need to be “better” to come to Mosaic; we support people at all stages of their mental health journey.

    If you need more immediate support, you can access our Evening Sanctuary.