Being a Digital Ambassador at MosaicI was referred from the Single Point of Access, my worker came along with me to Mosaic. I joined during the pandemic. I was interested in the model, it's non-clinical, people aren't labelled. It's different from other services, service users are members - not patients.
The pandemic was hard, for everyone, being isolated can cause a lot of problems. When Mosaic's building was closed during lockdown I joined the zoom meetings - the young adults committee and the unit meetings. When the building opened again it was good to see everyone in person, more people were able to attend than online. I have a degree in computer science. I love computers, I like to teach people how to use computers. I've volunteered in old people's homes before, helping people with their IT skills.
When I heard about the digital inclusion project at Mosaic I put my name forward. The project has provided members with computer equipment, and support to use it. On Thursdays I help other members with their computer skills at Computer Drop - In, 10.30-12.30pm. I also mentor members on a 121 basis.
Members respond well to the support they get from myself and other Digital Ambassadors. Being a member myself, I have lived experience, peer support works. I recently helped someone learn to add attachments to their email, they were looking for a job, so they needed to attach their CV. "Being a member myself, I have lived experience, peer support works." I feel happy helping others. |
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